How to troubleshoot the error code 0x8C5C0008

Before going on to discussing – the error, cause(s) of its occurrence, and how to troubleshoot the error code 0x8C5C0008, it is important, however slightly, to know about what the term RSS means? What is RSS feed? RSS is an acronym for – Rich Site Summary. The term is often dubbed as – Really Simple Syndication, and was originally known as RDF Site Summary. RSS utilizes a family of standard web feed formats to publish frequently updated information, such as blog entries, news headlines, audio, and video.

Compatible with Outlook 2000, 2002, 2003, 2007, 2010, 2013 and supports Windows 8, 7 (32-bit/64-bit), Vista (32-bit/64-bit ), 2003, XP, 2000, NT4 (SP6).

An RSS document, known as feed, web feed, or channel includes full or summarized text, and metadata, like publishing date and author’s name. RSS feeds enable publishers to syndicate data automatically, and this feature makes RSS feed a favorite application for the Outlook users around the world, because they can access every site at a single place without going to different websites he used to visit earlier. However, inevitable happens and one may have to find the ways to troubleshoot the error code 0x8C5C0008.

The error code 0x8C5C0008 may appear with either of the following error messages –

Outlook cannot download the RSS content from Web_Site_Url because you do not have the required credentials.

Outlook cannot download the RSS content from Web_Site_Url because of a problem connecting to the server.

Talking about the cause(s) of the error, the error may occur due to the fact that RSS feed requires authentication as Outlook supports authenticated RSS feeds only.

You can avoid the problem by following these methods. These are more of preventions than cure to the problem which will also prevent you from asking – how to troubleshoot the error code 0x8C5C0008. These are –

  • You have to make sure that you use an RSS site that is a Microsoft Office SharePoint site, and that is internal to your domain.
  • You have got to add the RSS feed in Microsoft Internet Explorer, and let the RSS feed synchronize with Outlook. This scheme requires synchronizing the RSS feeds list between Outlook and Windows.

To perform the above task in Outlook 2007, follow the steps given below –

  • On the Tools menu, click options.
  • You have to click other tab and then advanced options.
  • Click to enable Sync RSS feeds to the System Feed List.

For Outlook 2010 and Outlook 2013